status66uk wrote:im dreading phoning up on tuesday, I feel like a real awkward customer when im not i just want what i paid for! Doesnt look like i can get that with a belt drive but he should have knew that if he was an expert!
You should not be made to feel bad, too many retailers think customers should dance to their song. If he gives you any trouble say that you will do a full customer review of his services on the biggest forum devoted to vinyl. You could also say you will contact Rega to express your disatisfaction, I am sure that they would be displeased with a poor service dealer.
Give me a large wooden spoon and I can be dangerous