avole wrote:While I think of it, where Apple leads the field is with accessibility. Windows isn't close, and I'm unaware of any Linux product in widespread use.
I realise accessibility isn't a priority for most, but it is an example of how thorough Apple can be at its best.
Could you expand on this a little? iPods look to have a simple enough interface but the original iPad has no USB port or flash which kind of limits what I would term accessibility (nice screen though).
I had a problem with an iPod, which is an example of lack of easiness of use. Interestingly, it is a problem with iTunes.
The iPod came to my hands, and was used with the iTunes software for the mac. Which means it was formatted for the MAC OS X filesystem.
Ok, perfect. I install iTunes on my windows computer, and then the machine says it is a Macintosh-formatted iPod and "it should be restored before usage". So i click on restore and...
(1) It erased all the music files on the iPod, without warning. They could have programmed the conversion of files from Mac filesystem to windows filesystem, but no; they didn't. Yet they didn't issue a warning that ALL the files were to be erased.
This is annoying per se
, but what follows is even worse:
(2) The 'restore' process FORCES the user to upgrade the iPod firmware, which opens up some issues:
(2.2) The iPod firmware is 200MB (!!) Try this with a 20Kb/sec connection (more than 2 hours)
(2.3) If iTunes detects that the download pauses for more than about two seconds (i.e. because of a bad connection), the whole process is ABORTED and you have to start down all over again... 200MB... all over again (more than 2 hours).
(2.4) Upgrading the firmware is a somewhat dangerous process; if your computer is suddenly turned off (i.e. power outage) and the iPod is low on battery, the firmware will be corrupted, and the only way to fix the iPod would be bringing it to an Apple tech support.
and last but not least
(2.5) Upgrading the firmware was absolutely UNNECESARY, in the first place.
I don't know if that's an example of bad accessibility, but it really gave me major headaches.
Ah, and the iTunes software itelf also has some annoyings, at least on windows:
(1) It installs 2 applications that don't get removed when you uninstall the iTunes software: the "Bonjour" service and the Apple updater. Both are windows services, and they *don't get removed* which means that they keep running on the background even after removing iTunes.
(2) There is no way to sort MP3 files by filename and location, which means that if you have lots of MP3 files with no track or album info, or with generic track names (i.e. "Track 1", "Track 2"), your iTunes library will look like this:
etc. And there's no way to sort this by folder and/or filename. You have to individually click on each file and then open the file info dialog if you want to find out.
Anyways, i think i can forgive those details. But the "restore iPod" thing was dissapointing.