ticket wrote:I sent my speakers to Dave 17 months ago - he quoted a 2 week turnaround. I've yet to get them back. When I managed to get hold of him (which is difficult) he initially said he was waiting for parts. I have a list of the number of times I've called him, mostly without success. I last got hold of him in late July and he said the parts had arrived, but I've heard nothing since.
I understand his work is truly excellent, but you can make your own mind up based on this level of service.
This mirrors my experience entirely. I managed to speak to him in July, he said he needed parts and it'd be a couple of weeks. There's been nothing since.
As the phone seems to be a waste of time I'm going to try writing to ask him to forward the drivers to Wembley - I'm sick of the sight of a huge pair of empty cabinets crowding up my spare room and feel like taking an axe to them.